We are seeking a Line Service Technician to join our team at our Manassas location. The Line Service Technician will be responsible for providing exceptional customer service to our clients by efficiently and safely handling aircraft on the ground. The ideal candidate will have a strong attention to detail, be able to work effectively in a fast-paced environment, and have a passion for aviation.

Responsibilities:

- Marshalling, parking, and towing aircraft to and from hangars and ramps

- Refueling aircraft using proper fueling procedures

- Assisting customers with luggage, transportation, and other requests

- Maintaining cleanliness and organization of work areas, fuel farm, and equipment

- Performing routine maintenance tasks on fuel trucks, ground equipment, and facilities

- Assisting with de-icing operations during winter months

- Adhering to all safety regulations and procedures to ensure a safe working environment

Qualifications:

- High school diploma or equivalent

- Valid driver's license with a clean driving record

- Strong communication skills and a customer-centric approach

- Ability to lift and carry up to 50 pounds and work in outdoor weather conditions

- Prior experience in line service or aviation operations preferred

Benefits:

- Competitive pay

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid time off

- Training and development opportunities

If you are a team player with a passion for aviation and exceptional customer service skills, we invite you to apply for the Line Service Technician position at our Manassas location. Join us in providing a safe and efficient experience for our customers and their aircraft.

Location: Manassas VA

Company: APP Jet Center

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative in Hayward. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner.

Responsibilities:
- Answering incoming calls and providing information or assistance to customers
- Responding to customer inquiries via email, chat, or social media
- Resolving customer complaints and escalations effectively and efficiently
- Processing orders, returns, and exchanges
- Updating customer accounts and maintaining accurate records
- Collaborating with other departments to ensure customer satisfaction
- Identifying and implementing process improvements to enhance the customer experience

Requirements:
- High school diploma or equivalent
- 1+ years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office and customer service software
- Available to work flexible hours, including evenings and weekends

If you are a team player with a passion for providing exceptional service, we would love to hear from you. Please apply with your resume and cover letter to be considered for the Customer Service Representative position in Hayward.